The 'need to know' to work with us:
Who We Are:
our current staff listing:
Heather Young, Principal
Julia Gaunt-Rannala, Practice Lead
Candi Peach, Payroll Manager
Chris Mustard, Senior Associate
Rob Bril, Financial Services Manager
Jason Aviss, Financial Services Manager
Alejandra Galindo, Financial Services Manager
Ingel Madrus, Bookkeeper
Nancy Menard, Bookkeeper
Sarah McGregor Briscoe, Bookkeeper
Paul Winkelmans, Bookkeeping Specialist
Christie Johnson, Bookkeeper
Kenley Farace, Bookkeeper
Kelsey Dunlop, Payroll Specialist
Wyatt McNaughton, Payroll Specialist
Cassie Wojcik, Operations Manager
Lizzie Laing, Operations Coordinator
our Affiliated consultants:
Anne Frost (Revenue Development)
Jeanne LeSage (LeSage Arts Management)
Jerry Smith (Strategic Planning)
If you need to contact a member of Young Associates, please email using the format: firstname ‘at’ youngassociates.ca
How to reach us:
Mailing Address and information:
1714 - 3230 Yonge Street
Toronto, Ontario
M4N 3P6
info@youngassociates.ca
Young Associates staff are working fully remotely and can be reached by email or phone.
Phone, fax, answering service:
P. (416) 923-8557
F. (416) 923-6625
Our calls are received by an answering service which relays the call to the appropriate staff member. Voicemails are processed through the answering service, which are then forwarded appropriately.
what we do:
Bookkeeping & Financial Services
full-service bookkeeping
accounting and financial management support
controller
payroll
training
Data Management
full-service data entry and processing
training
consulting on software selection and data management strategies
Consulting
strategic financial planning
business plan development
governance development
human resources
how we bill:
We accept the follow payment methods:
Pre-Authorized Debit (PAD)
E-transfers (manual transfer e.g. Plooto, email money transfer)
Cheque
To set up a PAD agreement for pre-authorized debit from your bank account, complete this form and send a copy to admin@youngassociates.ca.
How to handle coverage issues:
Good communication is key to ensuring good coverage. Here are some client and associate responsibilities which help us to avoid any gaps in service.
Client responsibilities:
If a client office is closing (for e.g. holidays, special events, etc), or is closed unexpectedly, and the closure affects an appointment with your associate, it is the client responsibility to schedule make up time with their associate or agree to skip the appointment.
Clients must communicate to their associate, with appropriate notice, any upcoming deadlines (e.g. filings, board meetings, etc) and any scheduled office closures which will impact recurring appointments.
Clients must provide their associate a minimum of 24 hours notice for cancellation of an onsite appointment. Cancellation fees may apply.
Young Associates responsibilities:
If an associate is away (e.g. vacation, professional development) and it affects your appointment, they will either arrange for another Young Associates staff member to cover their appointment or they will get agreement from you to either reschedule or skip the appointment.
If an associate is sick / not available suddenly and it affects your appointment, Young Associates will endeavour to arrange for another associate to cover any urgent work.
Clients engage Young Associates to undertake a package of tasks, and it is important that responsibilities assigned to the associate by the client fall within those defined in the service agreement. Of course, we recognize that sometimes your needs change. If you wish your associate to take on duties that fall outside of the scope of the current service agreement, please contact your Senior Associate to discuss a revision.
when you need additional services:
resources:
In addition to our services, please make use of Young Associates various online resources:
